Terms & Conditions
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Method Lights, LLC., Copyright © 2016, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: Visa, American Express, MasterCard, and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Our Commitment To Data Security
We handle your information with the utmost care. Our entire site is PCI compliant and our checkout process is SSL encryption secured and is tied directly into our secure payment gateway. When you place your order online, not even the owners of our company can access your credit card information within our system.
Retail Customer 3-Year Manufacturer Limited Warranty
Method Lights warranty applies to the following products: ML200, ML200 Plus, ML-Direct, ML-Dircet Plus, ML-EL Easel Light, ML-FM Picture Light and the ML-EZ Charger Kit.
The Three (3) Year Limited Warranty applies to purchases made from authorized retailers of Method Lights, LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
Method Lights warrants that the unit shall be free from defects in material and workmanship for a period of three (3) years from the date of purchase when it is used under normal conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty?
- The original unit and/or non-wearable components deemed defective, in Method Lights’s sole discretion, will be repaired or replaced up to three (3) years from the original purchase date.
- In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. Method Lights reserves the right to replace the unit with one of equal or greater value.
What is not covered by this warranty?
- Normal wear and tear of parts are not covered by this warranty. Replacement parts are available for purchase at methodlights.com.
- Any unit that has been tampered with.
- Damage caused by misuse, abuse, negligent handling, or damage due to mishandling in transit.
- Consequential and incidental damages.
- Defects caused by repair persons not authorized by Method Lights. These defects include damages caused in the process of shipping, altering, or repairing the Method Lights product (or any of its parts) when the repair is performed by a repair person not authorized by Method Lights.
- Products purchased, used, or operated outside North America.
How to get service
If your product fails to operate properly while in use under normal conditions within the warranty period contact email@example.com or 1-800-506-8097 to assist with product support and warranty service options. A Customer Service Specialist will provide you with return and packing instruction information.
Wholesale Returns (Guarantee/Warranty)
We will accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Returns for any other reason are subject to a 25% restocking fee. The product must be undamaged and shipped back in its original undamaged box. Once the product has been returned and inspected the return will be issued.
Guarantee/Warranty is null and void if the product has been intentionally damaged, dismantled or otherwise altered.Return Policy (Retail)
If you do not love your product for any reason, we will refund 100% of the purchase price within 30 days of purchase, providing the product is returned in the original undamaged box, the product is undamaged and in its original condition. We also accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Returns for any other reason are subject to a 25% restocking fee providing the product(s) is unopened and in their original condition. A 50% restocking fee will be incurred if the product(s) are not in their original condition, are damaged, or are missing parts. The product must be shipped back in its original undamaged box. Once the product has been returned and inspected the return will be processed.
All returns must be pre-approved.
Include: Name and Order Number
A return label will be issues with in 24 business hours and a refund will be issued, to payment method, upon receipt of merchandise.
Shipping Time — Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Method Lights is a wholesale business only. Prices do not include sales, use, services, excise, tariffs, duties, or similar taxes or charges. The buyer is solely responsible for collecting and paying all required sales taxes or other taxes. Buyers within the State of Tennessee must provide the Seller with valid tax exemption certificates. For orders shipped to other states, you are solely responsible for all applicable sales taxes.
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
You agree to indemnify the Method Lights against any damage, loss or expense, as a result of Product representations or statement, made by you or your staff, not specifically authorized by the Company herein, or otherwise in writing.